Refund Policy

We value your satisfaction and want to ensure you are pleased with your purchase. Please review our return and refund policy below:

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Eligibility for Returns

• Items must be returned within 14 days of the purchase date.

• Items must be in their original condition: unworn, undamaged, and in original packaging, including all tags and certificates, if applicable.

• Proof of purchase, such as a receipt or order confirmation, must be included with the return.

 

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized jewelry

• Items marked as "Final Sale" at the time of purchase

 

Return Process

1. Contact Us
   Email us at info@aranyaura.com to initiate a return. We will provide the return address and instructions.

2. Ship the Item
   Securely package the item and include proof of purchase. Return shipping costs are the responsibility of the customer unless the return is due to a defect or our error.

3. Inspection
   Once we receive the item, we will inspect it to confirm it meets our return conditions. You will be notified of the result.

 

Refund Policy

• Approved refunds are processed within 7–10 business days after inspection.

• Refunds will be issued to the original payment method used during purchase.

• Shipping fees are non-refundable unless the return is due to damage or our error.

 

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately at info@aranyaura.com. We will arrange a replacement or full refund (including shipping) once verified.

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Exchanges

Exchanges depend on availability. If you wish to exchange an item, follow the return process and specify your preferred replacement. Any price differences will be adjusted.

For further questions or assistance, please contact us at info@aranyaura.com. We’re here to help.